Following the acquisition of Vocera Communications, Stryker has recently announced they will be sunsetting the Vocera Care Rounds solution and ceasing all support by the end of the year. Sentact understands that Vocera Care Rounds Clients are running out of time and we are eager to help.
Our industry-leading platform delivers solutions to make informed enterprise-wide decisions based on quality, safety, and patient/workforce feedback captured across all disciplines. Here’s how Sentact can immediately fill the gap in your rounding program so that there is no break in your goal to provide consistent, high-quality outcomes for patients.
Sentact offers one integrated, real-time system for safety, quality, nursing and patient experience rounding, automated action and in-depth reporting and analysis, including:
SentactRounding enables rounds, surveys, audits, inspections, and tracers using a single platform. With Sentact, you have one integrated real-time system for safety, quality, nursing, and patient experience rounding.
The platform provides automated issue identification and resolution to ensure nothing goes unresolved and delivers robust enterprise analytics to enable a deep understanding of your safety, quality, and patient satisfaction indicators.
SentactOnDemand creates a service center for your clinical support needs and 24/7 service to report and manage issues found inside or outside a round.
Staff can instantly report any issue, any time, to be resolved by assigned departments, resulting in improved service performance, reduction of costs, and increased caregiver/patient satisfaction. The Sentact platform automates escalation notifications and workflows to ensure tasks are appropriately routed for resolution and resolved according to your hospital’s protocols and guidelines.
SentactViewPoint provides you with a digital hub to report, manage, and monitor complaints and grievances. It easily captures complaints, grievances, occurrences, and process improvement ideas. Automated workflows create and distribute issue resolution responses, and all feedback is tracked and escalated with push notifications to manage your grievance process.
SentactFeedback enables self-directed feedback from patients, visitors, and staff. By providing opportunities for anyone to complete surveys at their convenience, rounding is streamlined, and more meaningful data is collected. Three unique modalities allow feedback to be collected throughout your facility: QR codes, text/email, and free-standing kiosks.
We deliver automated issue identification and resolution to guarantee no issue goes unresolved, and robust enterprise analytics that enable a deep understanding of safety, quality, and patient satisfaction indicators with solutions for every aspect of patient care, such as:
Whether it be leader rounding, every-patient every-day rounds, post-discharge calls, or goodbye rounds, Sentact solutions enable you to take a proactive approach to pinpoint targeted areas of enhancement and achieve better patient experience and safety outcomes.
With Sentact’s workflow automation, any service recovery item, complaint, or grievance will be routed to the correct fulfillment staff in real-time.
Sentact integrates with your current technology to populate an employee roster to ensure all employees are rounded on.
Workflow automation sends real-time needs and complaints to the correct fulfillment staff, and employee compliments gathered during a round deliver real-time feedback on job excellence. Leaders can easily identify trends and areas for enhancement to put action plans and engage your workforce.
Monitor compliance with regulatory and safety requirements with Sentact’s pre-built templates that include Life Safety, Tracers, and Environment of Care rounds that are tied to accreditation standards. Healthcare facility leaders can track progress and set goals to meet regulatory readiness and enhance patient safety.
To help you compare Vocera Care Rounds to Sentact’s rounding solution, here are some of the use cases our clients have enabled using the Sentact platform.
We’ve been helping hospitals for over 20 years and have implemented solutions in over 850 healthcare facilities nationwide to help them take control of patient and workforce engagement, and improve outcomes while simultaneously reducing costs and increasing reimbursement. Our client outcomes speak for themselves. More specifically:
We can help you with a seamless transition and exceptional user experience offering:
An Active Directory means that using single sign-on, users will automatically login to SentactRounding using their organization’s credentials. As a result, your organization can maintain security without the need to remember multiple logins or passwords.
Thanks to ADT / EHR Interface, you have a dynamic patient roster that allows staff to identify, select, and perform a round on a patient. Additional attributes help open dialogue with patients or plan accordingly.
The Human Resource Interface simplifies employee engagement rounds. Select employees from the dropdown, ensuring consistency in data entry, and perform the desired round.
The Work Order Interface allows you to automate a closed-loop process. Using Sentact and our work order interface, deficiencies are routed to your existing work order systems for correction action and closed automatically in both locations.
Here are links to helpful rounding resources:
>> Download SentactRounding Fact Sheet
>> The Benefits of an All-in-One Rounding Platform
>> Achieving Excellence Whitepaper
To see how Sentact can work with you to seamlessly transition your rounding program from Vocera Care Rounds before time runs out, get in touch, and we’ll schedule a quick introductory call.